Service Advisor

Location: Laguna Motorcycles, Maidstone

This role is one of the most important in our company for nurturing our relationships with each and every one our customers. As specialists for the world's most respected motorcycle brands, our customers trust us to carry out the very best service, maintenance and repair work on their pride and joy.

Your main areas of responsibility will include:

• Accurately identifying, locating and picking parts for workshop staff and customers, by means of acquired knowledge, parts catalogues and computer stock lists.

• Making workshop diary bookings for vehicle PDI, repairs and servicing, to ensure optimum use of technicians’ time and workshop space.

• Maintaining communication with the customer at each stage of the service process. We are committed to meeting (and exceeding!) the customer's expectations when their bike is returned to them, through quality workmanship and accurate completion times.

We provide ongoing training for all members of our team, so if there is something you're keen to learn, the opportunities are there and we can make it happen!

We offer an excellent salary (negotiable depending on experience and qualifications) and an industry-leading benefits package which includes a motorcycle purchase scheme, clothing and accessories at very special prices and a staff discount scheme.

We’d love to hear from you and if you’re interested in joining our workshop team, please do get in touch by completing the form via the link below, or email

Apply For This Position >