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Laguna Motorcycles Clothing Supervisor Job Vacancy

Clothing Supervisor with exceptional customer service skills wanted!

Work with us...

We are currently looking for a Clothing Supervisor to join our highly motivated team at Laguna Motorcycles Ltd. As one of the UK's most successful premium multi-franchise motorcycle dealerships this is a great opportunity to work alongside some of the finest motorcycles and engage with like-minded bikers.

Working in a team environment, you will be responsible for providing exceptional service to customers using our Clothing department, as well as liaising with colleagues and managers; suppliers and manufacturer representatives. 

Key Objectives:
  

  • Ensuring excellent service is delivered to all customers, enhancing the dealership’s reputation, and achieving the highest level of customer satisfaction, retention and loyalty
  • Facilitate a positive attitude within the Clothing and eCommerce departments, and in relation to others
  • Take a lead role in organising and delegating tasks – for example customer orders and enquiries across all platforms (face-to-face, telephone and online)
  • Plan and co-ordinate promotions instore and online, as well as liaising with suppliers to negotiate deals to enhance the promotions
  • Maintain and implement effective displays and promotions for the Clothing Department, to lead to increased sales and improved aesthetics of retail areas
  • Evaluate any loss of sales and explore viable opportunities to increase revenue by keeping up-to-date with new stock opportunities for both instore and online sales channels
  • Ensuring stock is current and up-to-date, and managing older stock both instore and on online channels
  • Ensuring stock records are kept up-to-date and investigating any discrepancies
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Applicant Requirements:

  • It’s essential that you communicate well via face-to-face interaction, across digital platforms and on the telephone
  • Desire and passion to deliver the very highest standard of customer experience at all times
  • Forward thinking and adept with digital technology
  • Highly motivated and have the determination to achieve all sales targets and performance expectations
  • Smart in appearance with good standard of personal hygiene
  • Well organised 

Benefits:

  • Motorcycle purchase scheme.
  • Workshop labour discount scheme.
  • Parts, clothing and accessory purchase scheme.
  • Pension.
  • Cycle to work scheme.
Laguna Motorcycles Clothing Supervisor Job Vacancy Infographic
Laguna Motorcycles Clothing Supervisor Job Vacancy

© Copyright 2021 Laguna Motorcycles. All rights reserved

Manufacturer offers can not be redeemed in conjunction with any of the Laguna exclusive offers.

Laguna Motorcycles Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Laguna Motorcycles Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.