Come and be a part of something special at Maidstone Harley-Davidson®
Why should you join our team?
We are an award-winning Harley-Davidson® dealership with a genuine passion for the Motor Company, with many years of experience in the motorcycle trade. We have the perfect platform to deliver the very best level of service in the country and achieve the highest level of performance to be the number 1 dealer in the Harley-Davidson® network. This will be your chance to be a part of this exciting and successful future. We’re looking for candidates who are passionate about delivering an exceptional customer experience and have the self-motivation to consistently perform to a high standard.
Represent the company and the brand to the expected high standards
Build a strong rapport with customers and the local motorcycle and Harley-Davidson® community
Identify our customer’s requirements and support them through their purchase journey
Maintain long lasting customer relationships
Achieve and maintain a high level of motorcycle sales and add-on products
Upsell where possible to enhance the customer's motorcycle experience
Promptly action all enquiries with a comprehensive follow-up
Maintain CRM systems in a detailed and organised manner
Be aware of changing expectations and adapt to keep the department and business moving forward
Support other departments to deliver the highest level of customer experience at all times
Strive towards winning awards and recognition, both individually and as a collective team
Always thinking about the Harley-Davidson® mission, “More than building machines, we stand for the timeless pursuit of adventure. Freedom for the soul.”
Driven to sell Harley-Davidson® motorcycles and focused on personal and dealership KPI’s
Full UK motorcycle driving licence
Proven sales experience with transferable skills into the motorcycle retail sales sector
Good communication via face-to-face interaction, across digital platforms and on the telephone is essential.
Desire and passion to deliver the very highest standard of customer experience at all times
Forward thinking and adept with digital technology
Highly motivated and have the determination to achieve all sales targets and performance expectations
A team player, prepared to step up and help all members of the dealership when required
Well organised and personable (you are the face of our Dealership and the Harley-Davidson® brand)
Comfortable with fast paced environments, and able to adapt quickly
Motorcycle purchase scheme
Workshop labour discount scheme
Parts, clothing and accessory purchase scheme
Cycle to work scheme
Uncapped performance related earnings
Excursion and motorcycle experience opportunities
We are proud to be part of the Laguna Motorcycles Group. To view all career opportunities with Laguna Motorcycles, CLICK HERE.
Manufacturer offers can not be redeemed in conjunction with any of the Laguna exclusive offers.
Laguna Motorcycles Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Laguna Motorcycles Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.
We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.