Laguna Motorcycles is a family-run business which was founded in 1981 by Andrew Pearce, Co-owner & Managing Director.
Over the years the company has grown significantly, and we are now the largest independent motorcycle dealership in the south-east of England and official dealer for nine of the biggest bike manufacturer brands in the world - with a total of five stores, located in Maidstone and Ashford in Kent.
We are continually seeking to improve our offering to our customers in every way and are very proud that our ongoing determination to be the best we can be has been recognised time and time again, as we are three-time award winners of the prestigious Motorcycle News Dealer award.
Due to the continued expansion of the company, we are always looking for exceptional individuals to join our positive and productive team.
If you feel you have excellent customer service, work well in a fast-paced environment, are pro-active in your approach and have a desire to learn, develop and continually improve, then we would love to hear from you.
LOCATIONS: LAGUNA MAIDSTONE & HARLEY-DAVIDSON
We are looking to expand our workshop team after making big improvements over the past few years and seeing it go from strength to strength. We aim to have the best qualified technicians, to deliver a great experience for our customers and continue building a successful service department together.
In this role, you will be responsible for servicing, maintenance and repair of motorcycles booked into the workshop, diagnosing and repairing faults, fitting upgraded components and accessories, and road testing bikes when necessary. A full motorcycle licence is essential.
You must have a detailed mechanical and electrical knowledge, diagnostic experience, good attention to detail and be able to communicate effectively with customers and colleagues.
You’ll have the opportunity to share skills and expertise as you work alongside other experienced technicians in a vibrant and enthusiastic working environment. From day one, you’ll be part of the team and offered support in any areas you wish to develop and refine, with a great choice of training courses from the world’s best motorcycle companies.
We aim to reward our technicians with a lucrative salary & bonus structure, alongside an industry-leading benefits package which includes a motorcycle purchase scheme.
We’d love to hear from you and if you’re interested in joining our workshop team, please do get in touch by completing the form via the link below, or email firstname.lastname@example.org
LOCATIONS: LAGUNA MAIDSTONE
We are looking for a talented individual to join our team as Parts Advisor. This person will be responsible for overseeing the sales and supply of parts and accessories for internal and external and ensuring the delivery of excellent customer service at all times.
You should possess excellent organisational skills as you will be required to manage all parts and accessories stock and inventory - from overseeing the receipt of goods, reviewing the condition of products and managing stock levels, to ensuring that we are compliant with all supplier and manufacturer instructions.
Administrative experience is essential as you will be required to manage all paperwork regarding parts and accessories stock in a timely manner. This includes, for example, the administration of returns and credits, updating the stock control system, handling and recording payments, etc.
A desire to learn and a keen eye for detail will be crucial for the person in this position as there are many parts and accessories for which knowledge will be essential to effectively undertake the role – with regards to accurately identifying, locating and picking stock for workshop staff to complete their work, and managing stock in-store and via stock control systems.
Excellent sales know-how and awareness of in-store promotions are a key requirement of this role. Being able to identify customer needs, select appropriate items to up-sell, while also providing an exceptional customer service which encourages customer loyalty and positive perceptions of our store is very important.
If you have the experience and skills required to undertake this role, we’d love to hear from you. Please complete the form below or email us directly at email@example.com
LOCATIONS: LAGUNA PERFORMANCE CENTRE
We are looking for a talented individual to join our team as Aftersales Advisor. This person will be responsible for overseeing the sales and supply of parts and accessories for internal and external and ensuring the delivery of excellent customer service at all times.
Administrative experience is essential as you will be required to manage all paperwork regarding parts and accessories stock in a timely manner. This includes, for example, the administration of returns and credits, updating the stock control system, managing workshop diary bookings to ensure optimum use of the workshop staffs time, handling and recording payments, etc.
If you would like to apply for a position here at Laguna Motorcycles, please click one of the links above, or email firstname.lastname@example.org