Join the Laguna Team

Motorcycle Jobs in Maidstone and Ashford, Kent

Marketing Manager

Location: Laguna Motorcycles (Maidstone)

Highlights About The Role:

As the successful candidate chosen for this role you will have the chance to work with not only a host of the most well-established motorcycle manufacturers, with Honda, Kawasaki and Ducati to name a few. You’ll also be involved with some of the most recognisable global brands such as Harley-Davidson and Triumph, whose identity is far more than just motorcycles, with the lifestyle and heritage a huge part of what they represent.

The audience we work with are both passionate and enthusiastic about their motorcycles, having made a lifestyle decision to embrace their chosen brand, they will be receptive to a positive marketing approach.

Being a member of the leadership team, you’ll be working closely with senior management to implement the agreed strategies as well as working regularly with each store and department to maintain the link throughout the company on our marketing focus, the role will really establish you within the makeup of Laguna Motorcycles and the future of the company’s own brand identity and success.

A key part of this role will be in leading a team to plan, implement, measure and deliver results, based on both instruction from the senior management and company needs, manufacturer campaigns and also through the own initiative of the marketing department.

The diversity of marketing sectors to work with in this role makes it extremely exciting for a marketing professional to express yourself in many different areas, such as: Outside events and shows, Online Sales, CRM, Data analytics and online marketing, including sound use of the Google platforms, PR opportunities; Networking & Building positive relationships with; suppliers / manufacturers / journalists / ambassadors / riding groups / charitable activities / bike builders & any further opportunities that can be highlighted.

 

About You:

Alongside experience within a similar role you’ll be:

- A strategic thinker, able to organise and prioritise all tasks assigned to other marketing personnel, managing the workload and ensuring appropriate time is attributed to all areas of the business.

- Demonstrate an affinity for working in a fast paced & high energy environment that requires balancing multiple demand.

- Ability to analyse and interpret data and present cohesive proposals to senior management.

- Strong level of verbal and written communication with excellent attention to detail. 

- Demonstrate sound negotiating and networking skills with ability to manage and develop long term supplier and buyer relationships.

- An excellent, authentic and value-driven leader who can inspire, encourage and facilitate a team so that its members are enabled and desire to contribute to a collective result.

- Desire to learn new skills and keep on top of current and upcoming trends, software and techniques in all aspects of marketing.

 

We’d love to hear from you and if you’re interested in joining our team, please do get in touch by completing the form via the link below, or email jobs@laguna.co.uk

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Qualified Motorcycle Technician

Location: Laguna Motorcycles, Maidstone

We are looking to expand our workshop team after making big improvements over the past few years and seeing it go from strength to strength. We aim to have the best qualified technicians, to deliver a great experience for our customers and continue building a successful service department together.

In this role, you will be responsible for servicing, maintenance and repair of motorcycles booked into the workshop, diagnosing and repairing faults, fitting upgraded components and accessories, and road testing bikes when necessary. A full motorcycle licence is essential.

You must have a detailed mechanical and electrical knowledge, diagnostic experience, good attention to detail and be able to communicate effectively with customers and colleagues.

You’ll have the opportunity to share skills and expertise as you work alongside other experienced technicians in a vibrant and enthusiastic working environment. From day one, you’ll be part of the team and offered support in any areas you wish to develop and refine, with a great choice of training courses from the world’s best motorcycle companies.

We aim to reward our technicians with a lucrative salary & bonus structure, alongside an industry-leading benefits package which includes a motorcycle purchase scheme.

We’d love to hear from you and if you’re interested in joining our workshop team, please do get in touch by completing the form via the link below, or email jobs@laguna.co.uk

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Motorcycle Sales Advisor

Location: Laguna Motorcycles / Ashford Triumph

Joining our sales team means becoming an integral part of a passionate, dedicated and spirited dealership, offering support and expertise to a wide range of customers, at every step of their bike buying journey.

This is an opportunity to work with the most well-respected worldwide brands, promoting the high level of quality, reliability and cutting edge technology of all the bikes.

Every day we strive to offer the absolute best experience to every customer that walks through our doors. Buying any bike should be an enjoyable and memorable journey, and as a sales advisor, you'll be responsible for making that happen!

This role is much more than a traditional salesperson and extends beyond the walls of the showroom. Being a part of the Laguna team means becoming an ambassador for the dealership; actively promoting all aspects of the services and products we provide, and the lifestyle we represent. Attendance at events, rallies, rides and shows play a large part in our interaction with customers.  It'll be your task to get out there and engage with both existing customers, and a wider audience, to raise the profile of the dealership and take us up to the next level. 

REQUIREMENTS:

A sales background (either within the motor trade, or in other fields). As well as great people skills, accuracy with figures and the ability to use computer systems, you will have an outgoing personality with energy and drive, with the self-motivation to reach and exceed targets. 

We’d love to hear from you and if you’re interested in joining our sales team, please do get in touch by completing the form via the link below, or email jobs@laguna.co.uk

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Service Advisor

Location: Laguna Motorcycles, Maidstone

This role is one of the most important in our company for nurturing our relationships with each and every one our customers. As specialists for the world's most respected motorcycle brands, our customers trust us to carry out the very best service, maintenance and repair work on their pride and joy.

Your main areas of responsibility will include:

• Accurately identifying, locating and picking parts for workshop staff and customers, by means of acquired knowledge, parts catalogues and computer stock lists.

• Making workshop diary bookings for vehicle PDI, repairs and servicing, to ensure optimum use of technicians’ time and workshop space.

• Maintaining communication with the customer at each stage of the service process. We are committed to meeting (and exceeding!) the customer's expectations when their bike is returned to them, through quality workmanship and accurate completion times.

We provide ongoing training for all members of our team, so if there is something you're keen to learn, the opportunities are there and we can make it happen!

We offer an industry-leading benefits package which includes a motorcycle purchase scheme, clothing and accessories at very special prices and a staff discount scheme.

We’d love to hear from you and if you’re interested in joining our workshop team, please do get in touch by completing the form via the link below, or email jobs@laguna.co.uk

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Apply today

If you would like to apply for a position here at Laguna Motorcycles, please click one of the links above, or email jobs@laguna.co.uk