Three service coupons must be used to ensure continued validity of the conventional warranty Ducati offers consumers: at 1,000 km (or six months), 12,000 km (or 12 months) and 24,000 km (or 24 months), to be performed by any official Ducati workshop. In the case of the Hypermotard, Hypermotard SP and Hyperstrada bikes, starting with model year 2013, service coupons are for 1,000 km (or six months), 15,000 km (or 12 months) and 30,000 km (or 24 months).
The warranty will be forfeited if the bike is repaired or overhauled by an unauthorised workshop, or if non-original parts are used; the warranty does not cover damage resulting from accidents, overloading and improper or negligent use, and does not apply to motorcycles used in sporting competitions of any type; motorcycles which are rented out are particularly subject to wear and damage as use and maintenance may not always be performed in accordance with the instructions in the Service Booklet.
The warranty is international, and is therefore also valid outside the country where the bike was purchased; it is transferred to the new owner if the bike is sold, and includes roadside assistance and Ducati Card Assistance medical insurance.
Detailed information may be found in the Service Booklet supplied with the bike.
Please note that the above general conditions of warranty offered by Ducati do not in any way compromise the mandatory rights of the physical person identified as the "consumer" under his or her own national legislation. The conventional warranty offered by Ducati therefore adds to and does not replace the warranty provided under the applicable legislation.
Ducati and ACI Global have established Ducati Card Assistance, which covers customers in case of breakdown, accident, injury or illness, 24 hours a day, 365 days a year in Europe, the USA and Canada, for 24 months from the date when the bike is delivered.
Manufacturer offers can not be redeemed in conjunction with any of the Laguna exclusive offers.
Laguna Motorcycles Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Laguna Motorcycles Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders.
We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.