Our accredited motorcycle accident detection and emergency alerting system automatically connects you to the nearest emergency services in your time of need.
Available across the UK, Europe, ROI, North America, Australia and New Zealand, this comprehensive service is available to all riders, regardless of which bike you own, with a 3 month free trial for all Triumph owners.
A new essential part of a rider’s safety equipment, Triumph SOS has been specifically tailored for motorcyclists, and monitors key sensors in your smartphone to detect and validate an accident.
Where seconds can save lives, this Google-Cloud hosted emergency alerting platform will automatically deliver the rider’s time-critical and potentially life-saving details directly to the emergency services within seconds of the accident being detected.
Precise GPS location, direction of travel, bike details, and medical information allow emergency responders to reach you quickly and provide assistance accordingly.
Advanced features include sophisticated auto-pause technology to prevent accidental triggering, so you can fully focus on your ride.
Share your real-time location with other members of your riding group, for even greater safety and enjoyment.
This is not integrated with the motorcycle, and is a smartphone app, hence it could be used by owners of any brand of bike.
The algorithms monitor various sensors in the phone for acceleration/deceleration expected in a motorcycle accident.
The “auto-pause technology” helps to ensure it’s not set off by accident if someone drops their phone etc.
Other apps with e-call functionality exist, but these are typically set to call a specified emergency contact or are limited to a single market. Triumph SOS has been through a validation process and demonstrated sufficiently low false activation rates to have been approved to call the emergency services directly.
There are several big advantages with this. Firstly, the process is much quicker, and the call handler at the Public Service Answering Point (PSAP) will attempt to make contact with the rider as soon as the alert comes though (within seconds of the accident being validated by the algorithms). If they speak to the rider and they need assistance, of if they can’t make contact, the emergency services are immediately dispatched to the precise GPS location, with additional information such as direction of travel (to make sure they’re on the correct side of a freeway, tunnel, etc.), rider’s medical details, bike details (to help them spot the bike), etc.
Secondly, feedback from the emergency services is that they find it very difficult when emergency contacts are sent the accident alerts, as they then get phone calls from upset relatives who have very little information about the scene on the ground. This makes it very difficult to deal with the incident quickly and efficiently. They can also get multiple phone calls if more than one emergency contact is set up, which may then appear to be more than one incident to respond to.
The owner just has to enter their Triumph VIN to activate the 3 month free trial.
A server lookup is performed to determine the model and validate the trial.
The fee covers the subscription to the accident detection service. There are also other features within the app, such as route recording, which are free to use.
It’s a one month rolling subscription, which can be turned on and off at any time. The subscription is all administered though the user’s app store account, and will continue automatically once the 3-month trial ends unless cancelled (e.g. Apple Fitness).
Yes, the app needs to be on and “crash detection” started for this to work. It can run in the background, and uses very little battery. As mentioned before, it will auto-pause if you stop riding.
The emergency services are notified directly.
The back end system uses the GPS location to determine which Public Service Answering Point to call.
NO - Triumph SOS does not record or send any speed or telematics data to the emergency services.
Manufacturer offers can not be redeemed in conjunction with any of the Laguna exclusive offers.
Laguna Motorcycles Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Laguna Motorcycles Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.
We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.