Harley Davidson Clothing Assistant Vacancy

Are you passionate about customer service?

Come and be a part of something special at Maidstone Harley-Davidson®

We are currently looking for a Clothing Assistant to join our award-winning Harley-Davidson® dealership. As one of the UK's most successful premium motorcycle
dealerships this is a great opportunity to work alongside some of the finest motorcycles and engage with like-minded bikers.
Working in a team environment, you will be responsible for providing exceptional service to customers both in store and online, as well as providing assistance
to other departments as required.

Main Duties:

  • Ensure excellent service is delivered to all customers.
  • Greet showroom visitors in a positive and professional manner.
  • Manage customer enquires swiftly, courteously and efficiently.
  • Take a proactive approach in keeping the showroom replenished with stock, and maintaining clothing displays.
  • Increase clothing and accessory sales by identifying customer needs and selecting appropriate items to up-sell.
  • Accurately identify, locate and size clothing for customers, by means of acquired knowledge, suppliers’ catalogues and computer stock lists.
  • Support e-commerce operations, including processing online orders and managing stock for digital sales. 
  • Assist with promotions, events, and marketing initiatives in-store and at outside events.

 

Who we are looking for:

  • Excellent communication via face-to-face interaction, across digital platforms and on the telephone - Essential
  • Experience in, or passion for, the motorcycle industry – Highly Desirable
  • Desire and passion to deliver the very highest standard of customer experience at all times - Essential
  • Willing and able to safely lift, move, and store boxes of weighted stock items as part of the role – Essential
  • Ability to stay focused for completion of tasks and activities - Essential
  • Computer literate - Essential
 
Starting salary: £26,349.18 per annum, or the statutory NMW for under 21s
Days and hours of work: 09:00 – 18:00 Mon, Tue, Thur, Fri, and 09:00 – 17:00 Sat
Days and hours of work:  Days and hours of work: 09:00 - 18:00 Mon, Tue, Thur, Fri, and 09:00 - 17:00 Sat

We are proud to be part of the Laguna Motorcycles Group. To view all career opportunities with Laguna Motorcycles, CLICK HERE.

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Laguna Motorcycles Limited (which include multiple trading names: Laguna Motorcycles, Laguna Performance Centre, Laguna Triumph, Maidstone Honda, Maidstone Harley-Davidson® and Kent Motorcycles) is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Laguna Motorcycles Limited (which include multiple trading names: Laguna Motorcycles, Laguna Performance Centre, Laguna Triumph, Maidstone Honda, Maidstone Harley-Davidson® and Kent Motorcycles) to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only.

We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor.

Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase.

Different lenders pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.

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