MSHD Presented Bar & Shield Award Of Excellence 2016, 2017 & 2018

highest accolade a Harley dealership can win

Firstly, we would like to thank every single one of our customers for absolutely being the driving force behind us winning such an award three years in a row, without each and every one of you, this wouldn’t of been possible. It is with great honour and pride that we announce this huge achievement once again for Maidstone Harley-Davidson® as we have been presented the Harley-Davidson® Bar & Shield award for the third year in a row, the highest accolade a Harley® dealership can win and be recognised for within the network. This prestigious award is based on many elements but these are what we have worked on through your feedback via post sales questionnaires, in the moment surveys, reviews and emails:

EXCEPTIONAL LEVELS OF CUSTOMER SERVICE AND SATISFACTION
SUPERIOR QUALITY LEVELS IN MOTORCYCLES AND SALES
PROFICIENT LEVELS OF SKILLED AND TRAINED STAFF MEMBERS WITHIN THE DEALERSHIP
FACTORY TRAINED TECHNICIANS AT THE DEALERSHIP

 As a dealership that is only seven years old we are fully aware of the growing but extremely loyal customers that we have, this is what makes it so easy for our team to turn up at work day in and day out and give absolutely everything we can to ensure every person who steps inside our shop not only has the ultimate authentic Harley-Davidson experience but gets the best customer service possible.

We are extremely excited for what the future holds and what we will achieve next, just have absolutely no doubts that you will be hearing a lot more from MSHD as we don’t stop here at the Bar & Shield award but strive to elevate all things Harley-Davidson® and continue to deliver on all levels.

Everyone is welcome here at Maidstone Harley® so why not come in and see what all the fuss is about and experience our award winning dealership first hand. We are always open to hear your feedback as it's very important to us so don't forget to let us know how your experience has been!


Team Maidstone Harley-Davidson® Bar & Shield Winners 2016

 


Team Maidstone Harley-Davidson® Bar & Shield Winners 2017

 


 Team Maidstone Harley-Davidson® Bar & Shield Winners 2018

Harry Pearce, Dealership Principal:

 "Winning this prestigious award for the third year in a row is a fantastic achievement for our team as the hard work, talent, passion and enthusiasm we display has become a trademark of Maidstone Harley-Davidson.

We understand the loyalty surrounding Harley-Davidson because we too are as fanatical and passionate about the brand as they are, so we always ensure that every customer who steps foot into our dealership gets the ultimate Harley experience.
We know our customers by name as we love making their Harley-Davidson dream a reality and because of this, we’re constantly looking and listening to what they want and making it happen for them.

To have this continuous hard work and dedication recognised by Harley-Davidson shows that we are giving our customers what we hoped they would receive, an authentic and unrivalled Harley-Davidson experience. The hard work from our team to consistently deliver will continue and our exciting plans for the future will ensure growth, allowing us to welcome even more customers through our doors whilst reaching the next generation of easy riders.
Everyone is welcome here at Maidstone Harley, so why not come in and see what all the fuss is about and experience our award-winning dealership first hand!"

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We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.