Harley Davidson Clothing Assistant Vacancy

Come and be a part of something special
at Maidstone Harley-Davidson®

We are an award-winning Harley-Davidson® dealership with a genuine passion for the Motor Company, with many years of experience in the motorcycle trade.
We have the perfect platform to deliver the very best level of service in the country and achieve the highest level of performance to be the number 1 dealer in
the Harley-Davidson® network. This will be your chance to be a part of this exciting and successful future.
We’re looking for candidates who are passionate about delivering an exceptional customer experience and have the self-motivation to consistently perform to a
high standard as we grow our sales team.

Key Objectives:

  • Represent the company and the brand to the expected high standards
  • Build a strong rapport with customers and the local motorcycle and Harley-Davidson® community 
  • Identify our customer’s requirements and support them through their purchase journey
  • Maintain long lasting customer relationships
  • Achieve and maintain a high level of motorcycle sales and add-on products
  • Upsell where possible to enhance the customer's motorcycle experience
  • Promptly action all enquiries with a comprehensive follow-up
  • Maintain CRM systems in a detailed and organised manner 
  • Be aware of changing expectations and adapt to keep the department and business moving forward 
  • Support other departments to deliver the highest level of customer experience at all times
  • Strive towards winning awards and recognition, both individually and as a collective team 
  • Always thinking about the Harley-Davidson® mission, “More than building machines, we stand for the timeless pursuit of adventure. Freedom for the soul.”
  • Driven to sell Harley-Davidson® motorcycles and focused on personal and dealership KPI’s

 

Who we are looking for:

  • Full UK motorcycle driving licence - Essential
  • Proven sales experience with transferable skills into the motorcycle retail sales sector – Highly desirable
  • Good communication via face-to-face interaction, across digital platforms and on the telephone - Essential
  • Desire and passion to deliver the very highest standard of customer experience at all times - Essential
  • Forward thinking and adept with digital technology - Essential
  • Highly motivated and have the determination to achieve all sales targets and performance expectations - Essential
  • Well organised and personable - Essential
  • Comfortable with fast paced environments, and able to adapt quickly and manage own workloads - Essential
 

Benefits:

  • Motorcycle purchase scheme
  • Workshop labour discount scheme
  • Parts, clothing and accessory purchase scheme
  • Pension 
  • Uncapped performance related earnings 
  • Paid training courses
  • Excursion and motorcycle experience opportunities​
 
Starting Salary: Basic £23,306.40 per annum plus uncapped performance related earning per commission structures, paid monthly.
Salary guarantee of £2,195.76 per month (gross)
 
Days and hours of work: 09:00 – 18:00 Mon, Tue, Thur, Fri, and 09:00 – 17:00 Sat
 

We are proud to be part of the Laguna Motorcycles Group. To view all career opportunities with Laguna Motorcycles, CLICK HERE.

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Manufacturer offers can not be redeemed in conjunction with any of the Laguna exclusive offers.

Laguna Motorcycles Limited (which include multiple trading names: Laguna Motorcycles, Laguna Performance Centre, Laguna Triumph, Maidstone Honda, Maidstone Harley-Davidson® and Kent Motorcycles) is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Laguna Motorcycles Limited (which include multiple trading names: Laguna Motorcycles, Laguna Performance Centre, Laguna Triumph, Maidstone Honda, Maidstone Harley-Davidson® and Kent Motorcycles) to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only.

We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor.

Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase.

Different lenders pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.

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